Need support?

Access our service desk

If you are an existing customer, please raise or follow-up your support request via our Jira portal.

Our support service operates Monday to Friday, 08:00 to 18:00 CET except Austrian public holidays

You can create a purchase order for IoT SIM cards via our support portal.

How can I login to the support portal?

Please follow the instructions to login as outlined in login to support portal

How to create a support ticket?

Please follow the instructions on raising a support ticket

How to create a purchase order?

To initiate a purchase order for SIM cards or similar, please follow the instructions under initiating a purchase order

How to use the Freeeway Help Portal?

Please follow this link to find all information about the Help Portal