Need support?
Access our service desk
Support Ticket
If you are an existing customer, please raise or follow-up your support request via our Jira portal.
Get in touch
Our support service operates Monday to Friday, 08:00 to 18:00 CET except Austrian public holidays
Contact us via:
email: assist@freeeway.com
Phone: +43-1-266-12020
Order IoT SIM cards
You can create a purchase order for IoT SIM cards via our support portal.
FAQs
How can I login to the support portal?
Please follow the instructions to login as outlined in login to support portal
How to create a support ticket?
Please follow the instructions on raising a support ticket
How to create a purchase order?
To initiate a purchase order for SIM cards or similar, please follow the instructions under initiating a purchase order
How to use the Freeeway Help Portal?
Please follow this link to find all information about the Help Portal
