Need support?

Access our service desk

If you are an existing customer, please raise or follow-up your support request via our Jira portal.

Our support service operates Monday to Friday, 08:00 to 18:00 CET except on Austrian public holidays

You can create a purchase order for IoT SIM cards via our support portal.

How can I login to the support portal

Please follow the instructions to login as outlined in login to support portal

How can I reset my password in the support portal

Please follow the instructions to reset your password as outlined in changing your password

How to create a support ticket

Please follow the instructions on raising a support ticket

How to create a purchase order

To initiate a purchase order for SIM cards or similar, please follow the instructions under initiating a purchase order